Arabian Travel Market - Dubai 2024
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Lift your revenue generation with robotic scripting

Jun 22,2015 | Muhammed Niyas CM

Continuous innovations happening in the travel industry is creating greater opportunities for the improvement of the industry making traveler’s experience more compelling. Travel agent can find an additional source of revenue with an instant and close integration with GDS by making use of ROBOTIC scripts. The main objective achieved by this kind of scripting techniques is to get low fares available and grab a seat which is not available due to seasonal demands.

There are varieties of scripting tools namely Segment tracker, Unused Ticket Tracker, Fare Saver, Credit control system and many more available for the perfect back office close integration with GDS.

These are helpful for the travel agencies to analyze and regularly monitor whether the target is achieved or a further plan is required for achieving the target before end of the period. Identification of the unused segments before the document expires, and to be the first in line for capturing the released lower class fares a travel agent should be able to use the scripting techniques in a proper way.

There is a reason why over 83% of worldwide travel agents use GDS. For years, GDS companies have focused on building the most efficient, productive distribution platform available to travel agents.

These tools continue to evolve, addressing new business needs and emerging technology trends. The travel agencies can be the first in line for released seats. Credit control system will do the real time credit check helping agents to carry out credit days checking as well as credit limit checking. Forward booking management can be easily carried out which will help agencies to negotiate with airlines for special fares. GDS integrated back office system enables to track any discrepancies at the initial stage. Excessive voiding can be tracked and avoided using these robotic scripts. ADM the legitimate accounting tool used by airlines to collect amounts or make adjustments to agent transactions is made transparent with the help of these robotic scripts as they remove the HX segments. Tour code validation helps to validate all the aspects on the same working day and voiding will help to save higher fare charged if any.

Muhammed Niyas CM

Director and Chief Technical OfficerNiyas is competent with customization and integration of various open-source software. He is a major contributor in design & development of TRAACS, a flagship product of Nucore. He is an alumni of the National Institute of technology, Calicut.