Background As COVID-19 pandemic has caused massive demand for ticket refund, most of the airlines have stopped the refund authority in all the GDS systems and ask the Travel Agent to use BSPLink and issue RA, reducing the number of refunds which they need to honor in each billing period. It’s very common to see the airline circulars like the one given below (Sample figure 1) advising the travel agents to go for BSP RA instead of automated refunds on GDS [caption id="attachment_68651" align="aligncenter" width="1019"]…
‘New Distribution Capability’ (NDC) is a long-awaited set of technology standard which specializes in airline dynamic shopping, retail and ancillary revenue generation. It provides a widespread opportunity of selling not just the seats, but the options of wifi, lounge access, menu choices, baggage options etc. The adoption of NDC is beneficial for the travelers, agents as it aims at providing the dynamic airline shopping experience with revenue generation. Enhance the capability of the communications between airlines and the travel agents. It offers a price based…
