Background As COVID-19 pandemic has caused massive demand for ticket refund, most of the airlines have stopped the refund authority in all the GDS systems and ask the Travel Agent to use BSPLink and issue RA, reducing the number of refunds which they need to honor in each billing period. It’s very common to see the airline circulars like the one given below (Sample figure 1) advising the travel agents to go for BSP RA instead of automated refunds on GDS [caption id="attachment_68651" align="aligncenter" width="1019"]…
Continuous innovations happening in the travel industry is creating greater opportunities for the improvement of the industry making traveler’s experience more compelling. Travel agent can find an additional source of revenue with an instant and close integration with GDS by making use of ROBOTIC scripts. The main objective achieved by this kind of scripting techniques is to get low fares available and grab a seat which is not available due to seasonal demands. There are varieties of scripting tools namely Segment tracker, Unused Ticket Tracker,…
